Refinancing, Without the Roadblocks
Reduce delays, eliminate guesswork, and give borrowers a better experience with fast, flexible refinance title and closing solutions.
Delays Hurt More Than Your Timeline
A slow or inconsistent closing process does more than push back timelines—it erodes borrower trust, frustrates your team, and adds unnecessary risk at the most critical stage of the loan.
CSS helps you stay ahead with responsive support, clear communication, and workflows that prevent problems before they start.
Fast, Flexible, and Borrower-Friendly
CSS helps lenders close more efficiently with fast turn times, flexible options, and a smooth experience for everyone involved.
Fast, Accurate Title
Title commitments in under 2 days. Final policies delivered in under 5.
Flexible Closing Options
Choose the format that fits—electronic, hybrid, or in-person—based on borrower needs and state requirements.
Happy Borrowers, Fewer Surprises
With a 4.9/5 borrower satisfaction rating, we help you deliver a closing experience that builds confidence, not frustration.
Secure, Compliant Transactions
SOC 2 and ALTA Best Practices certified—so you can trust that every file is handled with care.
Refinance Support That Scales With You
We take the complexity out of refinance transactions by delivering consistent service, standardized processes, and centralized communication.
One Point of Contact – Skip the back-and-forth. Our centralized team manages all your refinance transactions across geographies, so your staff always knows who to call for updates, documents, or next steps.
Standardized Process & Pricing – We follow one high-quality process nationwide, with a vetted network of notaries and attorneys to ensure every closing is professional and compliant. State-by-state pricing keeps things predictable and helps you avoid fee tolerance violations.
Tech-Enabled Efficiency – From full eClosings to RON and hybrid options, we support every closing type and integrate directly with your LOS—so you can pull fees, place orders, and track progress without leaving your system.
Security You Can Trust – With SOC 2, Type 2, and ALTA Best Practices certifications, CSS goes above and beyond on data security. We use CertifID for wire and payoff verification and carry millions in cybersecurity coverage for added protection.
Transparent, Actionable Reporting – Monthly performance reporting and operational check-ins help you track turn times, satisfaction scores, and more—so you always know where things stand, and where we can improve.
Proven Results in Refinance Title & Closing
Hear how CSS helps lenders reduce friction, stay compliant, and close loans with confidence.
We value our partnership with CSS. We utilize only preferred/managed vendors for fulfillment of our refinance transactions…to achieve the best possible service for our clients, while mitigating risk to the Bank. Operationally, KeyBank Home Lending benefits from the managed [refinance] engagements in many ways.
DAVID T SMITH
Mortgage Vendor Manager, Key Bank
The professionalism, knowledge, and expertise of CSS are what keep us using them. They are very responsive to our needs. The whole team has went to great lengths to get to know our customers and our business
JENNIFER WHITFORD
VP of Lending, GreenStone Farm Credit Services
Refinance FAQ
We deliver title commitments in under two business days and final policies in under five—helping your team stay on track and avoid unnecessary delays.
We offer the full range of closing formats, including in-person, hybrid, and full Remote Online Notarization (RON). We’re experienced with multiple leading RON platforms like NotaryCam and can tailor the experience to meet borrower preferences and state requirements.
Yes. CSS provides one centralized team for all refinance activity, regardless of geography. You’ll have a single point of contact for updates, trailing documents, and any support needs.
We do. CSS integrates with several leading LOS platforms, allowing your team to place orders, pull quotes, and manage transactions without leaving your system.
We’re SOC 2, Type 2 and ALTA Best Practices certified and undergo annual audits to maintain the highest standards of data protection. We also use CertifID to verify wire instructions and payoffs—and maintain multimillion-dollar cyber insurance coverage for added protection.
Yes. CSS provides detailed monthly reporting with turn time metrics and borrower satisfaction scores. We also offer monthly operational calls to review results and identify areas for continued improvement.
Built for Better Refinance Closings
Fast turn times, responsive support, and a smoother experience for your borrowers—CSS delivers the consistency your team needs to close with confidence.