Frequently Asked Questions
Here you’ll find answers to the questions lenders most often ask about who CSS is, what we do, and how we support lenders.
What does Corporate Settlement Solutions (CSS) do?
CSS is a provider of real estate valuation, title, and closing solutions designed to help mortgage and home equity lenders work more efficiently and reliably. We focus on keeping loans moving, managing compliance, and reducing operational friction.
Who does CSS work with?
We partner with regional banks, credit unions, independent mortgage banks, and other lenders looking for dependable valuation and settlement support. Our clients typically value efficiency, responsiveness, and personalized service.
What types of loans does CSS support?
We support purchase, refinance, and home equity lending across valuation, title, and closing workflows. Our solutions span appraisal management, home equity valuation, home equity title and closing, and insured title and closing.
Is CSS a national or regional provider?
CSS is licensed for appraisal management and insured title in 20+ states, primarily in the eastern half of the US. We offer home equity title and closing services nationally, In all the markets where we operate, we provide centralized coordination and local expertise.
How is CSS different from a traditional vendor network?
Instead of working through disconnected local vendors, CSS combines valuation, title, and closing services under one partner, helping reduce handoffs, inefficiencies, and communication gaps.
Does CSS integrate with my existing LOS?
Yes, CSS integrates with many of the leading loan origination systems, allowing our customers to place and receive orders and associated data without leaving their core systems. Contact us directly to see if we support an integration with your LOS.
How does CSS support operational efficiency?
We streamline workflows, reduce manual data entry, and help lenders manage valuation and settlement in a coordinated way, which often leads to faster turn times and fewer bottlenecks.
What role does technology play in CSS’s approach?
Technology enables integration with LOS systems, automated reporting, and better visibility into pipeline status — but the focus remains on practical improvements for everyday operations.
Does CSS help with compliance?
Yes. CSS includes compliance support in how we manage documentation, vendor oversight, and title and underwriting standards to help lenders stay aligned with evolving requirements.
How does CSS handle state-specific requirements?
We manage state-level differences within our operational processes, so lenders don’t have to adjust workflows every time a transaction crosses jurisdictions.
Is CSS only for high-volume lenders?
No. CSS supports lenders of varying sizes, and our solutions help teams scale their operations.
How involved does CSS get in a lender’s workflow?
We act as an extension of the lender’s team, coordinating valuation and settlement activity while keeping clients informed throughout each loan’s lifecycle.
Does CSS work directly with appraisers and title partners?
Yes. CSS maintains a vetted network of appraisers, title searchers, and closing partners so lenders can work through a single coordinated process.
How long does it take to get started with CSS?
Onboarding varies by scope and any integrations needed, but we work closely with each lender to ensure a smooth transition with minimal disruption.
Can CSS support lenders preparing for industry changes?
Yes. CSS helps lenders navigate updates like UAD 3.6, compliance changes, and workflow modernization through education, planning resources, and operational readiness support.
Does CSS provide education or resources for lenders?
We offer blogs, eBooks, webinars, case studies, and tools like valuation calculators to help lenders stay informed and make practical decisions.
What kind of support can lenders expect from CSS?
Lenders get responsive support from experienced teams that prioritize clear communication, operational transparency, and real results.
How can lenders learn more or start a conversation?
The best way is to reach out directly to the CSS team to discuss goals, challenges, and how our solutions might fit their specific needs. Our team is available to answer questions and explore next steps.
Still Have Questions?
If you didn’t find what you were looking for, our team is always happy to help. Reach out and let’s talk.