Discover how CSS has made a difference to our lender customers

I like a vendor that does their job well and lets me do mine well, without a lot of interaction. That is CSS! Their turnaround time is excellent, they have competitive pricing, and they are consistently reliable and accurate, and I am confident in their product. On the rare occasion that a discrepancy arises, it is rectified quickly and efficiently, and without the need for follow ups.

Karen Rack, OceanFirst Bank

Vice President, Consumer Lending Operations Manager

It gives me great pleasure to recommend Corporate Settlement Solutions as a provider of Appraisal Management and Title Services. In the 8 years since we began our partnership, CSS has met all of our real estate lending needs, providing excellence in service by both word and deed. And in today’s ever-changing market that is a difficult task.

Melea H. Brotherton, United Bank

Sr. Vice President, Residential Lending

“The professionalism, knowledge and expertise of CSS is what keeps us using them. They are very responsive to our needs. The whole team has went to great lengths to get to know our customers and our business.“

Jennifer Whitford, GREENSTONE FARM CREDIT SERVICES

VP of Lending

“We value our partnership with CSS. We utilize only preferred/managed vendors for fulfillment of our refinance transactions…to achieve the best possible service for our clients, while mitigating risk to the Bank. Operationally, KeyBank Home Lending benefits from the managed [refinance] engagements in many ways.”

David T Smith, KEYBANK

Mortgage Vendor Manager

One point of contact—that’s really the key difference. You [CSS] have Sherri, Deneil, and they just jump right in—they’ll get their hands dirty and make calls to appraisers. That’s what [CSS] really has—the ‘edge.’ When we’re working with our backup AMCs because of coverage, if something goes sideways, we reach out to the rep, and the rep is responsive, but they don’t have any control. And it feels like you’re just lost in that big, huge AMC vortex.”

Gabe Danyow, VALLEY BANK

SVP, Director of Mortgage Operations

The time savings are huge in regards to reduction of our internal tracking and vetting of any appraisers and maintaining a continued pool of acceptable appraisers. Reporting aspects provided whether on a daily, weekly, monthly or annual basis are very helpful in identifying challenges we have within our markets. From a convenience stand point ordering through our LOS is a breeze – the website is very easy to use and seems to provide all users assistance when needed.”

Caron Maines, PREMIER BANK

VP Willoughby Mortgage Ops Fulfillment Center Manager